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Restaurants:A restaurant serving snacks, meals, and hot and cold beverages is located in the departure lobby.

SriLankan Airlines also operates a restaurant in the transit lounge. The restaurant serves both local and international cuisine.

Money Changers:Six banks operate at the arrival lobby providing currency exchange and re-exchange facilities.

Communication Facilities:Telephone booths, both coin operated and phone card operated, are located in the arrival, departure and transit areas. Telephone facilities are provided at the arrival and exit areas for incoming passengers. A communications counter is located in the transit lounge with International Direct Dialling and Fax facilities.

Medical FacilitiesA first-aid centre staffed with qualified nurses is located in the Arrival Immigration area. Doctors are on call from a nearby hospital to provide preliminary medical care. An ambulance is on standby in the event of a passenger needing further medical attention.

Airport Contact Information
Nightstop (CPS) and Stopover Facilities - Tel: 073-2407

Ticket Office - Tel: 073-3723

Taxi Service (situated in the arrival hall inner lobby) - Tel: 252861 Ext: 3174

Passenger Relations Unit counter (PRU) - Tel: 073-2382
On request we provide assistance to wheel chair and stretcher passengers, unaccompanied minors and passengers travelling for medical reasons. These requests must be made at the time of booking. Please contact Tel: 073-2382 for further information.

Visas:Your passport must be valid for at least 6 months beyond your intended stay in Sri Lanka. Visas may be obtained at the Airport for a 30-day period. However, citizens of some countries need to obtain visas prior to their arrival in Sri Lanka. Please contact the Sri Lankan High Commission/Embassy in your country for further details.

Duty Free Shopping :A number of duty free shops are available at both the Arrival and Departure Terminals selling a variety of products including handicrafts, silk items, jewellery, perfumes, cashew and tea.

The duty free concessions allowed into Sri Lanka:
• 200 cigarettes, 50 cigars or 12 ounces of tobacco
• 2 bottles of wine
• 1 ½ litres of spirits
• 2 ounces of perfume and ¼ litre of toilet water

Bond Baggage:If you visit Sri Lanka for a short period of time (up to 45 days) you can take advantage of the Airport's bond baggage facility. Your baggage will be checked by Customs and Airport Security and then will be sealed and transferred to the departure terminal where it will be stored until your next flight. The payment is to be made when collecting your baggage. For further information please contact Tel: 252861 Ext: 3193.

Transit Facilities:There are a number of fully air-conditioned day rooms with attached toilets for transit passengers who wish to stretch out and rest. These rooms are available at both the arrival and departure terminals.Shower rooms are available in the transit lounge for your convenience.

These facilities are provided by the Airport and Aviation Services Ltd. SriLankan Airlines operates a restaurant in the transit lounge. The restaurant serves both local and international cuisine.Transport between the Airport and the City of Colombo An intercity bus service operates from the Airport. Buses leave for Colombo every 30 minutes. An Airport Taxi Service with a fleet of over 600 vehicles also operates a counter at the arrival lobby. The Taxi Service can be contacted on Tel: 252861 Ext: 3174.

Nightstop (CPS):If you are flying into Colombo on a SriLankan Airlines flight and are in transit for over 8 hours before connecting to another SriLankan Airlines flight, SriLankan Airlines will provide you with hotel accommodation, airport transfers and meals for a maximum of 24 hours. You can contact the Nightstop (CPS) counter at the Airport on 073-2407. Conditions do apply. Please contact your travel agent or your nearest  for further information.

Check-in
Business Class
A separate counter for Business Class travellers ensures that you receive priority check-in. Skywards Gold and Silver members can also check-in at the Business Class counter. Please check-in at least two hours before the expected time of departure.

Economy Class
Our courteous staff is trained to facilitate a smooth check-in process. Please check-in at least three hours before the expected time of departure.

Baggage Allowance
Piece Luggage Concept:The two piece luggage concept is not applicable to SriLankan Airlines passengers. However, if you are flying onwards to America on another carrier from Europe, the Middle East or South East Asia you will be given the benefit of the two-piece concept provided you are through ticketed. Both pieces of luggage should not exceed a combined weight of 64 kg.

PetsCats, dogs, rabbits, birds and live fish are considered pets and can be carried as checked baggage. The total weight of the pet, the cage and food will be charged at the normal excess baggage rate, regardless of how much you may carry.

Special Baggage Allowance Golfing Equipment :Each passenger is permitted to carry one bag containing Golf clubs / one pair Golf shoes weighing not more than 15 kg at a special charge equivalent to that of 6 kg at the applicable excess baggage rate based on the weight concept.

The Golf equipment may also be included into the free baggage allowance. Any excess weight will be assessed at the special rate given above, or at the normal excess baggage rate, whichever is less.

Snow Skiing Equipment Each passenger is permitted to carry one set of Snow Skiing equipment at a special charge equivalent to that 3 kg at the applicable excess baggage charge regardless of its actual weight.If the equipment is included as part of the free baggage allowance, any excess weight will be assessed at the normal excess baggage rate or at the special rate, whichever is less. If there is more than one set of equipment the normal excess baggage charge will be applicable for the additional equipment carried.
Windsurfing/Surfboard/Diving Equipment:Passengers may carry either one Surfboard or one Windsurfing or one Diving equipment within the free baggage allowance. Any excess weight will be assessed at the normal excess baggage rate.

If there is more than one equipment, the normal excess baggage charge will be applicable for the additional equipment carried.

Bicycles:Bicycles can be included in the free baggage allowance. Any excess weight will be assessed at the normal excess baggage rate.

Airport Tax :Departing passengers who have stayed in Sri Lanka for over 24 hours are required to pay an embarkation tax of Rs. 1,000.00 (approx. USD 12). Transit passengers continuing their journey within 24 hours are exempt from the tax.