Station is about 5 Km from the main city and about 20 Kms. from the Airport, and is the
main debarking station for Western Railway Trains. The major station arrivals and
departures are Delhi, Jaipur, Ahmedabad, Jammu, Indore, Amritsar, Vadodara.
The station is divided into 3 parts.
i.e. Local Trains area/Mail Trains Area/Reservation Center. Each are interconnected within
Local Train Area
It is an area where local
suburban Western Railway operates from Churchgate at one end and Virar at other end. It is
divided in to 4 platforms where 1st and 3rd are for departing trains to Borivali and
Virar. The 2nd and 4th platforms are for departing trains to Churchgate.
Mail Train Area
It is the central area joining
the Local Trains area by a bridge and reservation office which is located in the adjacent
Amenities at Mail train Area
Water vending Machine provided by
Thermax Culligon-Goodwater. Cold drink stall by Western Dep. Catering Service,
Telecommunication Center Day & Night for STD/ISD/PCO, Chemist Stall (Only
General medical available, for special medicines, you may have to go outside the station),
Books and Periodicals Stalls - 2 nos, toilets for gents and ladies. Also platform ticket
window is available for which you can buy for Rs. 3 if you are a visitor and want to go up
the platform. Tatkal (Immediate) booking window is also there where confirmed tickets
issued one hour before the train if seats available if you have missed the reservation or
you have an emergency.
Refreshment Room serves
all the food required, however the quality leaves much to be desired. The selection on the
other side the Self Catering Service is better where items are kept in a box and you can
select your requirement in a dish and pay at the cashier. The items available are
Meduwada, Veg. Cutlet, Idli, Potatowada, Dalwada, Samosa, Slice Cake, Donut, Veg Roll,
Jain Pattice, Veg Chinese Pattice, Chicken Pattice, cold drinks and hot drinks. Some of
the items are from Monginis and Jain Bakers. Outside the Refreshment Room are HPMC apple
juice counter and Tea/Coffee vending machines.
Assistance booth is located at
the entrance of the platforms. The assistance is given by Railway Protection Force. The services
are as follows:
- Acceptance of FIR for passenger
- Arrival and Departure of Trains.
- List of Hospitals and Telephone
- First Aid, Stretcher, Wheel Chair
- RPF Dog Sqad, Fire Extinguishers,
Torches for Emergency Light, Metal Detectors.
- Information on City Bus Service,
Railway Timetable for Sale, One Rupee coin for Telephone
- Information on Lodging and
Boarding, Telephone Directory (MTNL)
You can find porters in red
uniforms who will assist you in locating the platform and rail compartment and your
luggage movement. The official rates of porters are as follows: Head load per Trip-Rs.
7.50 | 2 Wheel Barrow Rs. 16.00 | 4 Wheel Barrow-Rs. 17.50 | 2 Wheel Chair or
stretcher-Rs. 17.50 | 4 Wheel Chair Car or stretcher-Rs. 35.00 | Porters will also
misguide you for space available in the train, however these seats are in the un-reserved
coaches where they keep the seats before the train enters the platform.
Cloak Room and Retiring Rooms
Cloak Room is available in the main lounge of the the station
where you can keep your excess luggage if you are a transit passenger. However it operates
on the following rules:
- Passengers are requested to show
their tickets before depositing the luggage.
- Passengers without tickets are not
entitled to deposit the luggage.
- Passengers are requested to
deposit locked luggage. Eatables, Hazardous goods, Livestock, commercial goods, vehicles
are not allowed. Closing Time: 6.30 to 7.00 A.M., 14.00 P.M. to 14.30 P.M., 22.00 P.M. to
22.30 P.M. The charges are Rs. 5/6/7 for 24/36/48 hours respectively. The retiring rooms
are available on the 2nd floor of the Station for which you have to take permission from
the main railway office on the platform No. 5.
Trains arrivals and departures
The trains arrival or departure
are from platform nos. 1-5. All the platforms are provided with various stalls for
eatables and cold drinks. At the beginning of the platforms, reservation charts/position
are kept on a display board before the train departures for the assistance of the
The biggest reservation centre in
Mumbai after Mumbai V.T. It contains 3 sections. ie. one for buying current tickets, one
for enquiry and one for reservations. For reservations , they are 35 counters, which all
are computerised and any class any train ticket can be booked on any of the windows.
However some of the windows are reserved for other zones booking. Counter No. 12 is for
Ladies. Counter No. 35 is for Tatkal (Immediate) booking. Tatkal tickets are available for
1 day advance of the commencement of the journey and the rules for the same are as
- Voters Card/Passport/Driving
Licence is required for the booking. 2. Passengers should be personally present for the
- This facility is available for
Shatabadi/Paschim Express/Kutch Express/August Kranti Express/Mumbai-Jaipur
Superfast/Saushtra Mail/Golden Temple/Vadodara Express.
- The charges for this service is Rs
50 for above trains except August Kranti Express which is Rs. 150.
- The reservation centre timings are
8.00 a.m. to 14.00 p.m. and 14.15 p.m. to 20.00 p.m. on week day and 8.00 a.m. to 14.00
p.m. on Sunday.
Car parks are available at Mumbai
Central on one side for Taxis and on the other for private vehicles. However it is always
full with vehicles. Taxis are available which are metered but chances of higher fare asked
by the driver in case of shorter distance. Insist for meter card at the time of payment.